Technical glitch? Master this offline backup plan
Don’t rely solely on the cloud. Learn the offline backup strategies every digital freelancer needs, both new and old school, to protect your contacts, invoices, and work from AWS outages, viruses, or power cuts
Just this morning, the internet was shaken. Snapchat, Roblox and Lloyds bank were just some of the websites hit by Amazon Web Services’ internet outage, according to the BBC and multiple posts on LinkedIn.
A single operational mishap in a North American data centre belonging to cloud titan Amazon Web Services (AWS) was enough to grind key UK services—from Lloyds Bank’s online portals to government tax submissions via HMRC—to a sudden, frustrating halt.
For the digital freelancer or small business owner, this is more than just a momentary inconvenience; it is a profound wake-up call. Have we allowed ourselves to become utterly reliant on a handful of tech giants? Shouldn’t we always have a backup plan? After reading the headlines today, we all know the answer to that.
Signs of AWS outage recovery (but not for everyone)
The good news is that the outage did not affect all corners of the internet. “Services running on alternative cloud providers, including Google Cloud and Microsoft Azure, appeared to remain stable. Social media platforms such as Facebook, Instagram, and X (formerly Twitter) were unaffected, with Elon Musk noting on his platform that “X is running fine”, the BBC reported.
Amazon reportedly said it was already seeing signs of recovery, but some users will still be dealing with delays as “systems cleared backlogged data.”
Technical glitches happen to everyone!
It’s events like these that should make freelancers worry and gear up to reclaim control. Being a “digital” worker doesn’t mean being perpetually dependent on a pristine Wi-Fi signal or the unbroken uptime of a colossal, faraway server farm. True independence comes from safe, robust offline backup plans.
“Traditional Business Continuity Plans (BCPs) often focus on physical outages, cyber incidents, or data loss — but not cloud-region failures,” says Senior project Manager Samia Waqar.
She continued, “This event highlights the need to embed cloud dependency scenarios into continuity testing. A strong BCP now includes simulations for region downtime, degraded performance, and DNS or API latency impacts.”
Waqar said in a LinkedIn post today that communication protocols matter during downtime. “Teams should have predefined escalation paths, status dashboards, and internal communication templates to manage stakeholder expectations. Silence or vague updates during an outage amplify reputational risk.”
But what if you are solo self-employed and don’t have a “status dashboard” like one of your larger clients does? What can you do to protect your work, your emails, accounts, contacts and contracts and the ability to communicate to clients when you have a major technical mishap?
Freelancer’s Mishap Toolkit: Create easy offline backup plans
The beauty of offline solutions is their ability to tackle concurrent, overlapping disasters. Whether it’s a colossal failure from a provider like AWS or a simple spillage of a mug of tea on your laptop, the result—the loss of access to your work and clients—is the same.
A solid backup strategy must be ready for common scenarios:
- A massive outage affecting critical services provided by your cloud computing service provider (AWS, Apple, Google, etc.).
- Your Wi-Fi goes down and your 4G signal is non-existent.
- You lose electricity entirely.
- You spill liquid on your laptop (the classic tragedy).
- You get a virus or ransomware on your laptop, locking your files.
Here is a calm and collected, non-cloud-dependent strategy for securing your essential assets and guaranteeing that when disaster strikes, your business remains sorted.
Your Offline Safety Net: The Critical Assets
1. Work Files, Contracts & Project Data
The biggest asset you own is the output of your labour. If your entire project folder is only stored on your laptop and synced to the cloud, you are vulnerable.
| Asset | Offline Solution (Hard Copy/Local) | How it Helps |
| Work Files & Projects | External SSD/HDD: Invest in two fast, high-capacity external drives. Use dedicated backup software to clone your entire work folder to one drive daily and the second drive weekly (and store it off-site, perhaps at a trusted friend’s house or in a fireproof safe). This is known as the 3-2-1 Backup Rule suggested by data management experts and IT security bodies, such as the US Cybersecurity and Infrastructure Security Agency. | Mitigates Laptop Spill, Virus, and Cloud Outage. You can plug the drive into a borrowed computer or a cheap secondary machine and carry on working immediately. |
2. Invoices and Financial Accounts
Losing track of who owes you money—or what you owe HMRC—is a quick route to trouble. Financial records must be easily accessible, even if your network is down or your laptop is compromised.
| Asset | Offline Solution (Hard Copy/Local) | How it Helps |
| Invoices (Sent & Paid) | Local Desktop Folder: Ensure all invoices are saved as local PDFs on your primary machine. | Access your accounts whilst your Wi-Fi is down or if you lose electricity (if using a pre-charged laptop). |
| Key Accounts/Receipts | Physical Printouts: Keep a dedicated, organised folder containing printed hard copies of all invoices over a certain value (£500, for example) and critical tax documents. | Mitigates Virus and Cloud Outage. If ransomware encrypts your computer, you have hard copies to chase payment. |
3. Phone Contacts and Email Addresses
If the network is down and your phone can’t synchronise with Google or Apple, how will you contact your high-priority clients?
| Asset | Offline Solution (Hard Copy/Local) | How it Helps |
| Key client contacts (Phone/Email) | Exported file: Regularly export your contacts list from your email provider (e.g., Gmail/Outlook/iCloud) as a CSV or VCF file. Save this file to your external hard drive (see point 1). | Mitigates Cloud Outage. If Amazon/Google/Apple services fail, you still have a list you can load onto a fresh device. |
| Top 20 contacts | Physical ledger/Printout: Print a list of your 20 most crucial client phone numbers and email addresses. Keep this in your physical accounts folder. | Mitigates Power Loss and Laptop Spill. If your electronics fail, you can still access the core of your professional network to borrow a charger or update a client. |
| Crucial correspondence | Exported emails: For mission-critical agreements, save the individual email (.msg or .eml files) to your local work folder and back them up on your external drive. | Mitigates Virus. You retain proof of work or agreement even if your main mailbox is inaccessible. |
Peace of Mind
For the digital nomad, the move towards cloud storage was sold as convenience. Yet, when a cloud outage means you cannot access your banking, your communications, or your work, convenience quickly turns into a catastrophe.
By proactively setting up a disciplined, offline approach—using physical drives and printouts and always having access to physical cash in the local currency—you are establishing your own personal, resilient infrastructure.
When the next major AWS hiccup sends the online world into a tailspin, you can simply plug in your external drive, pull out your client list and backup files, and carry on, resting easy in the knowledge that your business is truly independent and safe.
The cloud is a great tool for one of your backup layers, but it should never be the only one. Get your local copies sorted, and never again be beholden to a faulty DNS resolution in a data centre miles from home.
